Packaging:
Generally items are supplied securely in a box and outer waterproof bag. We want your order to arrive as safely as possible.
SHIPPING INFORMATION:
Current dispatch times are estimated 1-2 days, if it is a customised item this may change and depends on you approving the proof.
UK:
Will be sent via Royal Mail which usually takes around 3 business days to be delivered, though please be aware that there could be delays due to unforeseen circumstances e.g. bad weather or festive times, If you would like to upgrade to Tracked 48 Hour service, please select the upgrade option at checkout.
EUROPEAN COUNTRIES:
Parcels to Europe will usually be sent with Royal Mail. Delivery is estimated between 5-10 days though please be aware that there could be delays in the delivery of your parcel due to unforeseen circumstances (i.e. bad weather).
For parcels above 2kg, there will be additional postage costs. Please select Europe 2kg+ and this will upgrade your total shipping. If you are unsure, please contact us and we will be happy to advise you.
NON-EUROPEAN COUNTRIES:
Parcels below 2kg will be sent with Royal Mail International Standard. Estimated delivery times are between 8-12 business days, though there could be delays due to unforeseen circumstances e.g. bad weather or festive times
Parcels above 2kg are sent through recommended couriers via etsy, all tracking information will be on the order. This should also be on your selection at checkout.
US and CANADA:
We will use Royal Mail International standard (estimated shipping time is 1-2 weeks) for most parcels below 2kg.
CUSTOMS/DUTY TAX
Please be aware your parcel may be subject to customs or duty taxes. Please check with your local customs office as we do not cover these costs.